| Issue ID | 986739 |
| Internal NHTSA # | 10516192 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 05/06/13 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | While commuting to work on the highway, the engine started bucking and hesitating, then went into an idle. I was able to pull over on the shoulder, shut the engine off for about 20 seconds. When i restarted it, it took longer to actually start. I drove for another 5 minutes and it happened again. This time i pulled over, turned the engine off and waited a couple minutes before restarting. I was able to drive to the dealer on side roads at no more than 35 mph without another incident. The mechanic told me the throttle body needed to be replaced and it is on backorder until mid-july - 5 weeks away! Furthermore, since it is not on recall, they won't pay for a loaner. |
| Vehicle Mileage at Failure | 33000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FRANKLIN`, MA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |