| Issue ID | 983965 |
| Internal NHTSA # | 10514278 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 27/05/13 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | This is the first time this has happened but it happened twice in the same day. When driving the vehicle we experienced the "limp home mode" problem. I can see this has been well documented and the investigations are ongoing. Here's an additional problem with this event, we never got an indicator light of any kind on the dash. We took the vehicle in for service and the dealer was unable to retrieve any errors at all off the computer and they were unable to recreate the problem. Needless to say they were unable to take any corrective action. I pose this question, why when the vehicle obviously detected a problem to go into "limp home" mode would it not record the error in the computer? Why would the dealership be unable to see it? |
| Vehicle Mileage at Failure | 24100 |
| Number of Occurences | 2 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BOISE, ID |
| VIN pattern | 3MEHM0CG5ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |