| Issue ID | 991332 |
| Internal NHTSA # | 10522377 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 16/01/11 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I started the car and it would not move. It was in "limp mode'. I finally got it to where it would move and the next day took it back to the dealer we bough it from. In their report they identified that nothing was wrong and told me i must have imagined it. On may 29, 2013 it quit again. I went on a trip on may 31, 2013 and it failed 5 times in heavy traffic on interstate roads. I finally found a ford dealer who replaced the throttle module. Other ford dealers i contacted could not help me as they had the part on back order for other cars they could not repair. It was a safety problem and could have been worse it it had failed during passage over a bridge or in a construction zone where there was not a berm. I was lucky. The should have replaced it the first time i took it in but then it was under warranty so they probably didn't want to. |
| Vehicle Mileage at Failure | 8093 |
| Number of Occurences | |
| Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
| City and State | VERMILION, OH |
| VIN pattern | 3MEHM0JG8ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |