| Issue ID | 1118563 |
| Internal NHTSA # | 10641831 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 08/06/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Traveling to army national guard drill during the early morning hours is when this occured. I was going speed limit while turning right onto an onramp which leads to the highway. There was a weird vibration in the sterring wheel and it failed and could not be turned back from the right position. I am strong and i could not move it. This malfunction cause my car to smash into a tree. I was knocked out, head injruy, and very bad back/shoulder injury. I was taken by 911 to the hospital and i have been treated for multiple things. Ford is yet to repond to anything or to offer some sort of settlement for this which is absolutly their fault. I have got a lawyer to keep sending demands to ford. Now, i saw on the news that this is actually a problem they are now finding out about and claiming no one has been seriously hurt from it... Well this is not true as i did. I am also seeking a negligence claim because a week prior, they replaced a faulty transmission in my car which also could have lead to this. Hopefully your agency does some serious investigation. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MEDFORD, MA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | Y |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |