| Issue ID | 871812 |
| Internal NHTSA # | 10415311 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 01/05/11 |
| Component | ELECTRICAL SYSTEM: INSTRUMENT PANEL |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2010 mercury milan. The contact stated that the lighting in the instrument panel would fade, making it difficult to see the gauges at night. The dealer was unsure how diagnose the failure so the vehicle was not repaired. The manufacturer was notified, but denied any assistance with the repair of the vehicle. The failure mileage was 14,797 and the current mileage was 17,000. *lj updated 2/21/12 *cn |
| Vehicle Mileage at Failure | 14797 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | BAKER, LA |
| VIN pattern | 3MEHM0JG9ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | MOSSY OF MISSISSIPPI LLC |
| Dealer's telephone number | |
| Dealer's city | PICAYUNE |
| Dealer's state code | MS |
| Dealer's ZIP code | 39466 |