| Issue ID | 819713 |
| Internal NHTSA # | 10358294 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 23/09/10 |
| Component | ELECTRICAL SYSTEM: INSTRUMENT PANEL |
| Product type code | VEHICLE |
| Description of the problem | In oct. 2009 i purchased a 2010 mercury milan, vin [xxx] from ken stoepel ford lincoln mercury dealer in kerrville, texas. I believe that there is a safety issue with the vehicle. The instrument panel shows blue speedometer numbers which show up nicely when it is in the garage but while driving on the highway under normal daytime conditions, the numbers do not show. I have talked with a rep at ford motor co. And have also taken it to the dealer on two occasions and they say that it cannot be corrected. Driving without being able to see how fast i am going is a safety hazard. The dealer's service manager admitted that others have complained of this problem and that it also presents itself on the ford f150 pickup truck and obviously on the 2010 ford fusion. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 1000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | KERRVILLE , TX |
| VIN pattern | 3MEHM0HA9ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |