| Issue ID | 1510302 |
| Internal NHTSA # | 11144733 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 11/01/18 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* takata recall. The contact owns a 2010 mercury milan. The contact received notification of nhtsa campaign number: 18v046000 (air bags); however the dealer simmons rockwell ford of hallstead (23761 us-11, hallstead, pa 18822, 1-570-879-5000 and 1-570 879-2134) had been unable to determine when the remedy and part may be supplied from the manufacturer which was beyond a reasonable time frame. The dealer made no mention of a loaner vehicle option. The contact had not experienced a failure yet and was uncertain as to when a failure may happen while waiting for the part. The manufacturer was contacted. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | ENDICOTT, NY |
| VIN pattern | 3MEHM0HA9ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |