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2010 Mercury MILAN Air Bags Problems, Complaints and Defects

Issue ID	1509629
Internal NHTSA #	11144138
Manufacurer	Ford Motor Company
Brand	MERCURY
Model	MILAN
Model Year	2010
File date	02/06/13
Component	AIR BAGS
Product type code	VEHICLE
Description of the problem	I've been trying to get a replacement airbag for my ford/mercury for years and years. Wrote them several times (have letters) and spoke to my dealership gosch ford in hemet, ca. (have names and dates) which they continue to blame it on ford motor co. All to no avail. Ford continues to send me safety recall letters and promises of next month, next quarter, next this and that. They never produce my/the airbag/s. And, when ford came up with this ' rent a car' there was never one available: enterprise was always out of cars. Plus the fact, it would have cost me money to rent one at some other rental agency, pay for mileage on these rentals, or go to another city 45 minutes away for one, etc. Not a good deal at all. It has been very frustrating, discouraging, and they are, frankly in my view, not dealing in good faith. The commentators on tv, continue to say, "takata airbags maim and killing people - get your's replaced" now! We are trying to, but none are available at least from ford. What are we to do? I am glad that a law suit has been filed. Maybe we'll get some action. If takata won't replace their airbags... I would think someone else i. E. 'the motor companies' would take that up and make their own to save the lives and build good will among their customers. Maybe we would then buy more american parts and their built here cars. I'm just glad my elderly father and grandchildren have not been harmed yet. It's hard to put 4 to 5 people in the car without using the passenger seat. We need help here and compensation for all the trouble, aggravation and promises not kept... Along with these destructive airbags that they put in our cars and have refuse to replace all these years knowing full well in the beginning that they were defective. They've had plenty of time to correct this matter. Putter your head in the sand- now crying fowl... Really. Go get them.
Vehicle Mileage at Failure
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	HEMET, CA
VIN pattern	3MEHM0HAXARXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JMB0RV460TJ000304 MMF3Y34070D756671 1XPFD59X4NN319924 WVWZZZ19ZHW939629 JTMABBBJXB4218813 WAUZZZ8V0FA095905 SALCA2BN9HH710115 JTMABBBJXA4218813 WVGB665N6JW970718 LS62H93S8SG804343 VF73AYHZRLJ878493 YV1UZ06A6P1279377

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2010 Mercury MILAN Air Bags Problems, Complaints and Defects, Recalls and Failures

2010 Mercury MILAN Air Bags Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?