| Issue ID | 1507850 |
| Internal NHTSA # | 11142614 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2010 |
| File date | 01/06/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* takata recall. The contact owns a 2010 mercury milan. The contact received notification of nhtsa campaign number: 16v384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called asheboro ford lincoln (611 brevard rd, asheville, nc 28806, (828) 253-2731) and was informed that the parts were not available. The contact was placed on a waiting list and provided a loaner vehicle. The manufacturer was contacted and did not assist. The contact had not experienced a failure. Vin tool confirms parts not available. *tt updated 12/20/18*jb |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | TRINITY, NC |
| VIN pattern | 3MEHM0JG3ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | ASHEBORO FORD LINCOLN |
| Dealer's telephone number | 828-253-2731 |
| Dealer's city | ASHEVILLE |
| Dealer's state code | NC |
| Dealer's ZIP code | 28806 |