| Issue ID | 721088 |
| Internal NHTSA # | 10266258 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2009 |
| File date | 16/03/09 |
| Component | VISIBILITY |
| Product type code | VEHICLE |
| Description of the problem | The angle of the headrest are so extreme that there is always terrible pressure on my neck. The headrest is also so large that it blocks my view when looking over my shoulder for traffic. I'm afraid that i will miss a car because it is blocked out by the headrest. This is very dangerous! I've already had to swerve unexpectedly on 2 occasions because i couldn't see a vehicle. |
| Vehicle Mileage at Failure | 500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MAYVILLE, MI |
| VIN pattern | 3MEHM08179RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |