| Issue ID | 1034097 |
| Internal NHTSA # | 10560409 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2009 |
| File date | 09/01/14 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | Interior door handle will not open vehicle on driver's side door making it impossible to exit vehicle without crawling over console and exiting from passenger seat or opening window to access exterior door handle. This is a safety issue. As the same thing happened to my husband's ford fusion 2010 hybrid (which cost over $200 to repair at the dealership), i believe there is an issue with the manufacture/design/integrity of parts in these vehicles. In addition, there are numerous complaints on the internet ford/mercury forums citing the same problem. |
| Vehicle Mileage at Failure | 33836 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PORTLAND, CT |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |