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2009 Mercury MILAN Service Brakes Problems, Complaints and Defects

Issue ID	1637572
Internal NHTSA #	11301122
Manufacurer	Ford Motor Company
Brand	MERCURY
Model	MILAN
Model Year	2009
File date	10/04/19
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	There is a recall on my mercury milan 2009. Last october september october i took my car to hoffman ford for the replacement of the recall on the airbags. Afterwards i noticed that there was a raising of the dashboard where they replace the airbag. I bought it to their attention, and they said it was from the glue that was used. Later a few months later i noticed the airbag area was expanding and foam was coming through the airbag area & vents over the. Consul. I called ford manf to report this issue. They said to someone will give me a call back ,i never got a call back. Also after the replacement of the airbags there was an issue with my brakes. They told me because of the car setting that is probably just rusty, but i wasn't comfortable and i called them and told them that i was going to bring the car to them and look at it again because something was definitely wrong. The investigator who looked at the car to do the work for the insurance notice that the airbag does not expand out nothing else was said about that but obviously they didn't check the brakes because right after that is when the car went to hoffman's and i never drove it again till then and that's when we found out about the brakes. Now just this week december 25th 2019 there has been a recall on the brakes of the mercury milan 4 mm v i believe to 2011. So i believe this was the reason for the accident. I am actually driving a deathtrap car. I had my back brakes replaced with new brakes just a year ago and a month ago i had to get new brakes again already. I have lost two jobs because of this car because i cannot transport children because of the hazard's. My license has points against it now, i paid a high deductible, all because of the recalls on the brakes that they wouldn't acknowledge from the beginning. Thank you, [xxx] thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure	140000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	OBERLIN, PA
VIN pattern	3MEHM021X9RXXXXXX
Was vehicle invloved in a crash?	Y
Was vehicle involved in a fire?	N
Was incedent reported to police?	Y
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	FWD
Transmission type
Vehicle speed	40
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

AFAPXXMJ2PCD52771 2MXUAYBA7PD106399 WDCDA5HB9DA044526 RFGHU05WXFS122462 JTMABBBJXG4218813 WBAFW12030C849613 WMZ53BR09P3P85011 TMBDJ21Z5C2078550 JTMABBBJXF4218813 SALLHAMM4GA464101 WBAPN31010E291091 3FMCR9A66NRD76540

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2009 Mercury MILAN Service Brakes Problems, Complaints and Defects, Recalls and Failures

2009 Mercury MILAN Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?