| Issue ID | 1429801 |
| Internal NHTSA # | 11052385 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2009 |
| File date | 04/12/17 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Brake pedal goes soft and car fails to stop or takes prolonged time to come to a stop. If you pump brake pedal repeatedly the pedal will stiffen but gradually goes to the floor. The car has been to the dealer specifically for this problem at least twice with no resolution. Recently had dealer install new brake front and rear and this has not abated the problem. Printed documentation from nhtsa website and made the dealership aware of the nhtsa investigation. Dealership personnel stated they were aware of the issue but nothing formal has been issued from ford motor company. Braking problem has been ongoing but periodic for almost a year. Latest occurrence was three times on mon 12/04/17. |
| Vehicle Mileage at Failure | 81270 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LONGWOOD, FL |
| VIN pattern | 3MEHM08Z39RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |