| Issue ID | 1378114 |
| Internal NHTSA # | 10985799 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2009 |
| File date | 04/05/17 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2009 mercury milan. While driving 25 mph, the brake pedal was depressed and traveled to the floorboard. The abs warning indicator illuminated. The contact engaged the emergency brakes four times in order to stop the vehicle. The vehicle was towed to an independent mechanic, but the cause of the failure could not be determined. The vehicle was not repaired. The year, make, and model was included in open nhtsa investigation number: pe16017 (brakes) since december 20, 2016. The manufacturer stated that they would have the complaint reviewed, but there was no guarantee. The contact stated that she experienced the failure six to eight months prior. The failure mileage was approximately 95,000. |
| Vehicle Mileage at Failure | 95000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | CLIFTON, NJ |
| VIN pattern | 3MEHM07Z89RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |