| Issue ID | 1344164 |
| Internal NHTSA # | 10937706 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2009 |
| File date | 14/10/16 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | A couple of months ago, the front tires of my car hit a rough surface due to road repair on my way home, and instantly i felt the abs came on and i may have seen a quick instrument light flash. It took a very long distance to stop the car at the following stop sign, because majority of the brake travel was non-functional; i felt i was lucky i was even able to stop the car. After returning home, i inspected the brake and saw no leaks or damages in the brake system. After some internet search, i was surprised to see so many similar complaints about the ford vehicles but with no recall information. The cause seems to be the hcu module, possibly some valve could not fully close after energizing, even though many shops replace the master cylinder without much effect. Now my car has evolved from 80% non-functional brake to soft brake pedal with long brake travel. The hcu module replacement costs over $2000. It took me two months to finally decide to bring my car to a ford dealership tomorrow. Then i saw the news article about the nthsa investigation, so i decide to add my case. I believe that there could be many many ford vehicles with soft soft brake pedals on the road, which could cause accidents and lifes. |
| Vehicle Mileage at Failure | 95000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GIBSONIA, PA |
| VIN pattern | 3MEHM071X9RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |