| Issue ID | 1666105 |
| Internal NHTSA # | 11328127 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2009 |
| File date | 09/06/20 |
| Component | SERVICE BRAKES, HYDRAULIC |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2009 mercury milan. The contact stated that while driving at an unknown speed, the brake pedal was depressed and went to the floorboard causing the stopping distance to be extended. The contact pumped the brake pedal several times and the vehicle operated as intended. Dick smith ford of columbia (7201 garners ferry rd, columbia, sc 29209) was contacted and informed of the failure. The contact was informed to schedule an appointment to have the vehicle diagnosed. Additionally, the contact received notification of nhtsa campaign number: 19v904000 (service brake, hydraulic) however, the part needed for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 251,000. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | 251000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | COLUMBIA, SC |
| VIN pattern | 3MEHM08Z19RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |