| Issue ID | 1452771 |
| Internal NHTSA # | 11078577 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2009 |
| File date | 05/01/18 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | I have been unable to get my airbags replaced as part of the recall and have been told that they have absolutely no idea of when the parts will be available to take care of this. As it stands, it is unsafe for anyone to ride in the front passenger side of my car and i am deeply concerned about the safety of any driver of this vehicle in my family. I am highly upset that this is taking so long and that there seems to be no regard for the safety of my family. This is the main vehicle driven and i do not have the luxury of just parking it and waiting until someone decides we are important enough to fix this dangerous problem. I am deeply disappointed in how this is being handled. |
| Vehicle Mileage at Failure | 0 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ALABASTER, AL |
| VIN pattern | 3MEHM07Z59RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |