| Issue ID | 1421396 |
| Internal NHTSA # | 11043288 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2009 |
| File date | 22/09/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | I was notified about the airbag recall. Two months after notification i went to the oxmoor ford dealership to find out the time to have car fixed. They told me they will call me when they get the parts in. Over a year and a half later, i heard nothing. Please not2 i am babysitting my younger grandchildren and use my car for transportation. I have been back several more time to talk to them. (and phone calls) which i am told overtime they do not have the parts. Overtime i am told they have me on their list but overtime i go they never heard of me. I feel like i am being put off. P>s> i got an offer to buy another car from them. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LOUISVILLE, KY |
| VIN pattern | 3MEHM07Z99RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |