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2008 Mercury MILAN Service Brakes Problems, Complaints and Defects

Issue ID	1719930
Internal NHTSA #	11389737
Manufacurer	Ford Motor Company
Brand	MERCURY
Model	MILAN
Model Year	2008
File date	19/01/21
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	For several years, i have not been able to trust my brakes. If i hit a bump i will lose my brakes, and have to keep pumping them the get them to stop. If i hit another bump, it seems to put them back to normal. However, over the course of the last 2 years my brakes have gotten steadily worse. At this point, they do not want to stop me at all. 01/19/2021 i almost had a serious accident driving down base (a country road), i was driving around 35 miles an hour but was slowing down because i knew the stop sign was up ahead. I came to the stop sign and had no brakes. A car was coming and i kept pulling the steering wheel to the right and i was finally able to get the car pulled to the side of the road. By a ditch. No one was hurt luckily, but it could have been much worse. My brakes have been recalled, since january of 2020 and i have had problems with them since 2017. But no one could figure out what was going on. I do have the documentation from don meyer ford showing where i took my brakes in explaining that my brakes were bad. They explained to me the cost of getting new brakes but also told me that i would have to pay and then i may get reimbursed or i may not. I do not have that kind of money to pay for new brakes at this time. Not only do i drive this car back and forth to work, i raise my granddaughter who also rides in this car with me. Please see attached invoice from where i had my brakes checked, also first recall date jan 2020 and second recall dated oct 2020. I do have a case # that i filed with ford motor company it is cas-283-77206 and i talked to ron. I called to see if i replaced the brakes would i be reimbursed, and was told probably not. This is my only mode of transportation. Any help would be greatly appreciated. I am also attaching the service billing from where i first told them about my brakes and both recalls
Vehicle Mileage at Failure	105000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	GREENSBURG, IN
VIN pattern	3MEHM08138RXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	35
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

VF3CUBHYMGY022664 1FMYU93107KA99087 LGWEF7A65KH254489 WAUGUDGY7NA096925 WDD2130131A366498 4JGBB86E88A373034 7KL1D1622TB003335 2WKPDCCG2MK927990 JS1GR7MA4N7100241 WBAJC32010WB94884 JT132LNH300001222 VR3UBYHTKP5075287

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2008 Mercury MILAN Service Brakes Problems, Complaints and Defects, Recalls and Failures

2008 Mercury MILAN Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?