| Issue ID | 1711046 |
| Internal NHTSA # | 11383423 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2008 |
| File date | 23/11/20 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | I am [xxx] attempting to assist my wife's sister; [xxx] she has turned the car into her local ford dealer for repair and has been informed the parts will not be available until some time in the first quoter of 2021. She is 75 plus years old and has multiple medical issues requiring many visits to the doctor's office for specific treatments. She has requested a owner vehicle and has asked if she rented a vehicle would ford motor company reimburse her expense? Both request have been denied. Had a very close incident while driving in hihesvill, ga. She avoided hitting a car in front behind the brakes failed to operate correctly. Again: i am [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MIDWAY,, GA |
| VIN pattern | 3MEHM02118RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |