| Issue ID | 1702028 |
| Internal NHTSA # | 11373028 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2008 |
| File date | 05/09/20 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2008 mercury milan. The contact stated that the daughter was driving at approximately 35 mph and the brakes malfunctioned when depressing the brake pedal causing the driver to lose control of the vehicle and crash into a guard rail. During the crash no injuries were reported. No police report was taken and the vehicle was not towed. The vehicle was taken to the local dealer (lithia ford located at 501 mary jane wood circle, morgantown, wv 2650) who was unable to duplicate the failure and no service was performed. The manufacturer was notified of the failure. The contact indicated that the vehicle was included in the nhtsa campaign number: 19v904000 (service brakes, hydraulic) but the parts needed to repair the defect was not available. The contact also indicated that the vehicle had experienced the same failure listed in the recall on multiple occasions. The failure mileage was 75,000. |
| Vehicle Mileage at Failure | 75000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | FREDRICKSBURG, VA |
| VIN pattern | 3MEHM08Z38RXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |