| Issue ID | 1694021 |
| Internal NHTSA # | 11361907 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2008 |
| File date | 29/09/20 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | I received a safety recall notice (19s54) in january 2020 for my 2008 mercury milan. This notice indicated a potential issue with the brakes on my vehicle. I am experiencing a problem exactly like what is described in the notice, and have been having this issue for a long time (years). The official notice from ford/lincoln indicates "parts are anticipated to be available late first quarter 2020." we are well beyond the end of first quarter 2020, and i have heard nothing further regarding the issue. Our family is less than comfortable continuing to drive the vehicle, so this information is sorely needed. It also reduces the value of my vehicle to have an outstanding recall with no known remedy in sight. I would request nhtsa intervene and require ford/lincoln/mercury to provide, at a minimum, an update to customers. If ford is able to continue producing new vehicles and selling them, that is clear evidence that the covid-19 pandemic is not a valid excuse for no action on this issue. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PONTOON BEACH, IL |
| VIN pattern | 3MEHM07Z78RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |