| Issue ID | 1664498 |
| Internal NHTSA # | 11327001 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2008 |
| File date | 18/03/20 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2008 mercury milan. The contact stated that that while driving at an undisclosed speed, the vehicle loss braking function without warning. The failure recurred five times. The vehicle was taken to an independent mechanic who stated that the vehicle was included in nhtsa campaign number: 19v904000 (service brakes, hydraulic) and referred the contact to the dealer. The vehicle was taken to fred beans ford located at 1939 lincoln hwy, langhorne, pa 19047, where the dealer confirmed that the vehicle was included in the recall. The contact was informed by the technician that as per the manufacturer, the part was not available. It was suggested by the technician to the contact, to pay for the part and to be reimbursed in six to eight weeks for the repair. The contact stated that she could not afford to pay. The vehicle was not repaired. The failure mileage was approximately 120,000. |
| Vehicle Mileage at Failure | 120000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | MORRISVILLE, PA |
| VIN pattern | 3MEHM08168RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |