| Issue ID | 1354614 |
| Internal NHTSA # | 10950151 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2008 |
| File date | 07/02/17 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Today, 2/7/2017, i was driving at about 30 mph on a very wet and bumpy city street. I hit the brakes and the peddle went to the floor without stopping the vehicle. I had to use the hand brake to assist with stopping. I took it to the lincoln dealer who reported there are no recalls or service bulletins despite the ongoing nhtsa investigations, making it clear that even when confronted with an investigation, ford is unwilling to voluntarily notify customers or repair documented recurring problems. This same problem occurred in july of 2016 when braking hard and starting to turn from high speed to make an expressway exit on dry smooth pavement, 400 miles away from home. In that instance, my mechanic, not affiliated with ford, had to bleed the brakes multiple times to get the pedal to respond. Prior to that in december of 2015 i hit the brakes over a pothole at about 35 mph on a city strett on a clear dry piece of pavement and the pedal went to the floor. That first time however the brakes reset after i parked the car for an hour and came back to it. So in all three instances the problem was consistent with the nhtsa investigation opened at the end of last year. No accident, no injury in any of the three instances. Just a dilemma of how to get the vehicle home and repaired. |
| Vehicle Mileage at Failure | 80000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GROSSE POINTE FARMS, MI |
| VIN pattern | 3MEHM0712BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |