| Issue ID | 1344078 |
| Internal NHTSA # | 10937635 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2008 |
| File date | 27/11/16 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | While city and highway driving, vehicle wouldn't brake properly, brake pedal had to be pushed all the way to the floor, and still coasted to a stop, several times leaving me almost hitting the car in front of me as they slowed down or stopped. Had front brakes replaced at dealer in november, then rear brakes, including calipers, in mid december, (12-16) still the brake pedal went to the floor. Causing me to drive with extreme caution until i could take it back to the dealer for some answers. The dealer kept the car for 4 days, (dec 19-22) said it could possibly be the hcu pump and would be $1118. 00 additional dollars. They replaced the hcu pump, they called and said the problem still existed, and the pump was defective, and replaced it again. Ended up costing $902. 15 for the work. Extremely frustrated, the problem with the brakes are dangerous. The car has 99536 miles, and i feel trapped because of all that led up to this explanation and expense. Finally got the car back on december 22. Seems better, but not great at this short time i've had it back. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WYANDOTTE, MI |
| VIN pattern | 3MEHM08148RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |