| Issue ID | 1686856 |
| Internal NHTSA # | 11352560 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2008 |
| File date | 26/12/19 |
| Component | SERVICE BRAKES, HYDRAULIC |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2008 mercury milan. The contact received notification of nhtsa campaign number: 19v904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to portsmouth ford (400 spaulding turnpike, portsmouth, nh 03801; 603-433-1221) where it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the brake pedal went to the floorboard while attempting to stop the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 110,000. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | 110000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | ELTON, ME |
| VIN pattern | 3MEHM08108RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |