| Issue ID | 984834 |
| Internal NHTSA # | 10514855 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2008 |
| File date | 26/05/13 |
| Component | SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2008 mercury milan. The contact stated that while traveling approximately 5 mph, the contact attempted to decelerate and the pedal went to the floor. The contact then crashed into another vehicle. There were no injuries. The contact also mentioned that he erroneously depressed the accelerator because it was too close to the brake pedal. The vehicle was taken to a dealer where it was recommended that the brakes and rotors be replaced. The vehicle was repaired but the failure recurred. The manufacturer was contacted about the failure. The consumer stated his foot would accidentally hit the accelerator pedal, if he foot was not completely on the brake pedal, which caused the vehicle to surge. Both incidents, resulted in an accident. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 2 |
| Source of the issue | HOTLINE VOQ |
| City and State | WEBSTER, NY |
| VIN pattern | 3MEHM081X8RXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 30/04/08 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | HENDERSON FORD |
| Dealer's telephone number | 585-787-1700 |
| Dealer's city | WEBSTER |
| Dealer's state code | NY |
| Dealer's ZIP code | 14580 |