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2008 Mercury MILAN Exterior Lighting Problems, Complaints and Defects

Issue ID	1183084
Internal NHTSA #	10716152
Manufacurer	Ford Motor Company
Brand	MERCURY
Model	MILAN
Model Year	2008
File date	18/04/12
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	In april of 2012 the rear drivers side tail lights blew out. This was right after my lease expired and i had purchased the vehicle. I also bought the extended warranty. Since my lease was up, this was not covered, and much to my surprise, it was not covered under the extended warranty. My vehicle only had 30,000 miles. I wrote several letters and lodged complaints with my dealership and with ford. Finally in may of 2012, they decided to fix it, free of charge. Yesterday, may 12th, 2015, the rear drivers turn signal blew out. These repairs are outrageously priced, as they are led. They should last for 10 to 20 yrs, but now i have 2 rear drivers side lighting systems that have failed within 3 yrs. My vehicle currently has 60,000 miles on it. Completely unacceptable and very dangerous. I plan on contacting my dealership and ford to see if there is anything that can be done.
Vehicle Mileage at Failure	30000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	SCHENECTADY, NY
VIN pattern	3MEHM08148RXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
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Date of manufacture
Type of child seat code
Type of restraint
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What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

4V5KG9EH7TN715291 1FTPW14V78FB51810 45JC2D02XP1008368 VSSZZZ6JZGR053186 1B7HF13ZXWJ129156 LB37622Z3RX929260 5N1AR1NB6BC623002 WP0ZZZ99ZCS111365 JMALNV78W1J000580 ZAR95500001104471 WP1ZZZ95ZJLB04907 45JC2D02XP1008868

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2008 Mercury MILAN Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2008 Mercury MILAN Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?