| Issue ID | 1510397 |
| Internal NHTSA # | 11144804 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2008 |
| File date | 10/01/17 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | "takata recall" recall was issued january 10,2017. I have called their hotline twice, and each time they tell me they do not have a remedy to the problem. I tell them how i have 2 young kids and feel unsafe. They tell me they will make note of this. My husband called the local ford dealership last week. They told him that they called for the parts, but they aren't available. Told him to call back in a month to try again. When i check my status on the website it reads: recall statusrecall incomplete, remedy not yet available how is this acceptable!? My recall will be 2 years old in 2 months and nothing has been done about it! They sent out paperwork to rent a car, but i don't have the extra funds to cover the extra insurance ford said i'd need. They also told me i'd have to pay an extra $6/day, as ford is only covering $30/day. They told me i could have the rental for up to 3 months. This call was made back in july!!! That would have been 4 whole months of paying for extra insurance and money for a rental, and there doesn't seem to be an end in sight! |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BROOKFIELD, MA |
| VIN pattern | 3MEHM02178RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |