| Issue ID | 1390673 |
| Internal NHTSA # | 11004100 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2008 |
| File date | 01/03/17 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2008 mercury milan. The contact stated that nhtsa campaign number: 17v024000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in march of 2017. The manufacturer stated that the part was not available for repair. The contact also stated that the front passenger air bag was exposed due to a fractured dashboard at the front passenger air bag area due to the air bag failure. The contact also mentioned that the vehicle stalled due to the air bag electrical system. The contact stated that the vehicle stalled due to the air bag electrical system. The vehicle was not taken to a dealer or a local mechanic for diagnostic testing. The approximate failure mileage was 125,000. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | 125000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | BIRNAMWOOD, WI |
| VIN pattern | 3MEHM08128RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |