| Issue ID | 1337916 |
| Internal NHTSA # | 10928961 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2008 |
| File date | 18/07/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* takata recall. The contact owns a 2008 mercury milan. The contact received notification of nhtsa campaign number: 16v384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. For months, the dealer stated that the contact would need to receive a second letter to determine when the parts would be available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure. Updated 01/04/17*lj updated 01/05/17.*jb |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | SMYRNA, DE |
| VIN pattern | 3MEHM02148RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 01/02/08 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | MOTION LINCOLN MERCURY |
| Dealer's telephone number | 908-850-8200 |
| Dealer's city | HACKETTSTOWN |
| Dealer's state code | NJ |
| Dealer's ZIP code | 07840 |