| Issue ID | 1207588 |
| Internal NHTSA # | 10746832 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2008 |
| File date | 04/08/14 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Passenger side air bag is in dashboard. Cover on air bag is lifting up. Took it into dealership. They said that happens because of the heat and that unless the air bag light goes on the air bag itself is ok. They would have to replace the entire dashboard at a cost of over $2000. 00. Noticed it in 2014 for the first time. A year later and it is getting worse with more of the cover buckling up. Had the car back at the dealership for oil change and asked service dept. Manager about it again. He said it's not a big deal - he's seen it before. Just needs some glue but they won't repair it. Called around to various vinyl repair and car repair places. No one will touch it because it's by the air bag. We live in northeast ohio - not a warm state like florida. This shouldn't be happening and if it is just the cover then why won't the dealership fix it with whatever glue was used when they manufactured the car? I don't want to risk the airbag deploying. I googled this problem and there are other people out there with the same issue in the 2007 and the 2008 milan but no one has responded to their questions of how to repair it. Updated 09/09/15*lj *cn |
| Vehicle Mileage at Failure | 33454 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | N. ROYALTON , OH |
| VIN pattern | 3MEHM08148RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |