| Issue ID | 1041178 |
| Internal NHTSA # | 10565308 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2007 |
| File date | 22/01/14 |
| Component | VEHICLE SPEED CONTROL |
| Product type code | VEHICLE |
| Description of the problem | 2007 mercury milan came to a complete stop on a 2 lane highway, at a speed of approximately 55 mph in the left hand lane with heavy traffic, no indication of problem to try and even pull over. Towed to garage, was unable to fix. They towed it to a ford dealership, coils, spark plugs, throttle body and pcm replaced, still would not run. Towed back to original garage. Did a smoke test on catalytic converter and stated 1 has to be replaced (will not pass inspection) but because of the number of "misfires" they strongly recommend replacing all three. After some searching i have found that this is a problem that ford has not only known about, but stated that they were cooperating fully with the government, however , there was never a recall. I have placed a complaint with nhtsa. I requested a quote to trade the car in, but because of it's present situation they offered me $3400. 00, kelly blue book value is $7000. 00, i still owe $3700. 00 on this vehicle, still have to have catalytic converters replaced and just hope that it runs, and do not even at this time know the amount of repairs this far. I contacted ford headquarter and they response was first to have it towed again to the ford dealer. But when i questioned why i would need to pay yet another towing fee, she abruptly stated . "there is nothing we can do because you didn't have it initially diagnosed by ford. This car poses a potential life and death situation for the consumer. |
| Vehicle Mileage at Failure | 85000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | EAST FALLOWFIELD, PA |
| VIN pattern | 3MEHM08127RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |