| Issue ID | 721260 |
| Internal NHTSA # | 10266389 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2007 |
| File date | 01/11/08 |
| Component | TIRES |
| Product type code | VEHICLE |
| Description of the problem | Since november 2008, i've had to buy two new tires and replace the valve stems on the other two tires on my 2007 mercury milan. Faulty valve stems cost me $450 on a car that wasn't even two years old. The mechanics who worked on my car all informed me of the bad valve stems that went out in 2007, so why as an owner was i never told about this problem when i purchased the car? Isn't it the manufacturer's responsibility to inform the customer or be pro-active and replace the tires? |
| Vehicle Mileage at Failure | 17000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NEWPORT BEACH, CA |
| VIN pattern | 3MEHM08187RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |