| Issue ID | 658181 |
| Internal NHTSA # | 10214137 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2007 |
| File date | 26/12/07 |
| Component | SUSPENSION:FRONT:SPRINGS:COIL SPRINGS |
| Product type code | VEHICLE |
| Description of the problem | I started to back up out of my drive way and the coil spring on the front drivers side snapped and went through the tire. That side of the car collapsed and damaged the front end. The car had to be towed to the repair shop. I was told that this failure is a common occurrence with a ford product especially the taurus. This part is being recalled on the taurus. This same exact part is not being recalled on the mercury. I had to have the both right and left front coil springs replaced along with the sway bars and ball joints. The tire needed to be replaced. The total cost came to $1966. 33. I am very fortunate that i was not on the highway when this happened. |
| Vehicle Mileage at Failure | 43701 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | KENMORE, NY |
| VIN pattern | 1MEHM59S72GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 11/09/01 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | BALDO |
| Dealer's telephone number | |
| Dealer's city | NIAGARA FALLS |
| Dealer's state code | NY |
| Dealer's ZIP code |