| Issue ID | 840674 |
| Internal NHTSA # | 10378628 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2007 |
| File date | 25/01/11 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2007 mercury milan. The contact stated that while entering a parking space, the power steering failed without warning. The contact stated that the vehicle exhibited a burning rubber odor when the failure occurred. The steering wheel became increasingly stiff and there was a loud, abnormal noise from the engine. The vehicle then abnormally accelerated. The contact was unable to control the vehicle without steering and crashed into a tree. The contact was uninjured. A police report was available. She then attempted to power the vehicle off but to no avail. The vehicle was taken to the dealer where the contact was awaiting diagnosis. The vehicle was not repaired. The failure and current mileage was 53,000. Updated 12/20/11 *cn |
| Vehicle Mileage at Failure | 53000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | WESTLAND , MI |
| VIN pattern | 3MEHM08ZX7RXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | METROPOLITAN LINCOLN MERCURY |
| Dealer's telephone number | 734-425-4300 |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |