| Issue ID | 1687668 |
| Internal NHTSA # | 11353169 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2007 |
| File date | 12/12/19 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Continuing phone call ref.# 326373:(did not have all information in front of me to continue). 12/12/2019 took car to firestone tire and automotive and wanted them to check my brakes because something was not right with them. The put new brakes and rotors on front and back. Problem was car was hesitant in stopping, then would "grab." while driving, if i had to use brakes, car would not immediately resume speed after brakes released. Rpm's go way up, mpg drops to "0," then car accelerates. It is very hesitant in picking speed back up. Twice i took car to shop to have them check it out.(4/13/20 and 9/1/20) could not find anything. No problem came up on computer. No engine light. I believe recall #19s54/nhtsa 19v-904 responsible. Received recall notice january 2020. I have called local ford dealership to see if parts available to fix and was told (also on website) they would be available probably last part of first quarter of 2020. Now last part of third quarter and no parts. Afraid car will "stall" in traffic and cause accident. |
| Vehicle Mileage at Failure | 79000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GRAY, TN |
| VIN pattern | 3MEHM08Z67RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |