| Issue ID | 1516582 |
| Internal NHTSA # | 11153697 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2007 |
| File date | 12/10/17 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2007 mercury milan. On several occasions, while driving in inclement weather, the brake pedal was depressed, but failed to stop the vehicle. The contact stated that the brake pedal traveled to the floorboard. The contact stated that the failure was intermittent. The vehicle was taken to lincoln of troy (located at 1950 w maple rd, troy, mi 48084, (833) 895-1682) to be diagnosed. The contact was informed that the abs test and brake test showed no abnormality. Additionally, no diagnostic trouble codes were retrieved. The contact stated that the brake rotors and brake pads were replaced; however, the brake pedal was soft and spongy. The manufacturer was contacted and provided case number: cas-16448413. The approximate failure mileage was 61,220. The consumer stated the work was done after 11/16/2018 incident date. |
| Vehicle Mileage at Failure | 58342 |
| Number of Occurences | 1 |
| Source of the issue | CONSUMER LETTER |
| City and State | ROCHESTER, MI |
| VIN pattern | 3MEHM07107RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/07 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | LINCOLN OF TROY |
| Dealer's telephone number | (248) 643-6600 |
| Dealer's city | TROY |
| Dealer's state code | MI |
| Dealer's ZIP code | 48084 |