| Issue ID | 1362936 |
| Internal NHTSA # | 10965733 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2007 |
| File date | 03/05/16 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Brakes continue to be an issue to the point i am not able to drive the car in bad weather or on rough road. I have borrowed a car to drive during snow etc. Brakes go to the floor and do not work definitely once abs system is activated. Brakes on a daily basis continually go to the floor and do not grab once applied. Brakes are working day to day driving on dry smooth roads, but typically they go to the floor and you can finally stop with ample space allowed. When brake is applied, you feel an initial grab, then let go, propelled forward, and then the final grab once petal is at the floor. This is unpredictable and uncomfortable to be using brakes in bumper to bumper traffic let alone day to day driving stopping behind another car. Must always leave lots of stopping distance in front of the car for enough space to stop. Brakes at times have to be pumped to get any pressure. All inspections are up to date, and brake parts are new (pads, rotors, master cylinder) and repeatedly checked over last few years. It has come to the point i cannot drive the car in the winter. I cannot afford a car payment. Mine car is paid for. And my car is kept impeccable and maintained constantly. I want my car fixed. I love my car. This has been ongoing for some time now and every garage assures me my brakes are soft but nothing wrong that they can find after hours and hours at different repair shops. What is being done to remedy this? I do not have scanning abilities for repair receipts to be uploaded. I do not have all the receipts for every time i had a brake inspection worried about my brakes. I do have most recent receipts for safety check 5/3/16, master cylinder replaced 8/8/16 (probably not needed), brake check 12/14/16, and brake check 1/17/17. Receipts are from different garages. This car is for sure not safe to drive in snow. |
| Vehicle Mileage at Failure | 84000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HARRISON CITY, PA |
| VIN pattern | 3MEHM08197RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |