| Issue ID | 1605722 |
| Internal NHTSA # | 11259031 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2007 |
| File date | 09/09/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2007 mercury milan. While driving various speeds, the vehicle would not shift past 4 rpms. Also, when depressing the accelerator pedal, the vehicle jerked and shook while accelerating. The contact also stated that the vehicle shut off while the accelerator pedal was depressed. The check engine, traction control, and transmission warning indicators illuminated intermittently. The vehicle was taken to an independent mechanic where the contact was informed that the throttle body was defective and needed to be replaced. The contact spoke with gosch ford hemet (150 carriage cir, hemet, ca 92545, 951-396-7250) and was informed that there were no recalls on the vehicle. The contact informed the dealer that she discovered manufacturer recall number: 13n03, which was a free repair ford offered its customers with defective throttle bodies. The dealer informed the contact that they were unaware of the recall and referred her to the manufacturer. When the contact spoke with the manufacturer, the contact was informed that they were aware of this particular recall; however, her vehicle was out of warranty and was no longer entitled to the repair. The vehicle was not repaired. The failure mileage was 126,000. |
| Vehicle Mileage at Failure | 126000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | HEMET, CA |
| VIN pattern | 3MEHM071X7RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |