| Issue ID | 891206 |
| Internal NHTSA # | 10434877 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2007 |
| File date | 11/04/11 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | The vehicle jerked while on a state highway repeatedly until i was able to pull over and then it failed. Found out that the ignition coils had completely burned up, which i was told by the dealer is very unusual. Once the ignition coils were replaced, they determined the pcm(computer) had to be replaced. Keep in mind that my vehicle had been in the repair shop 4 times before regarding my radio after they replaced the radio 4 times, they realized that it was also the pcm that caused this problem. Every problem that i have had has been electrical. Electrical problems are not easy to determine prior to it happening like if it were mechanical. I have fought with ford over and over and they will not take responsibility for the defects in this vehicle. No one should have to replace a radio four times and a pcm twice in four plus years. This is ridiculous! |
| Vehicle Mileage at Failure | 78000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN ANTONIO, TX |
| VIN pattern | 3MEHM08187RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |