| Issue ID | 1507827 |
| Internal NHTSA # | 11142599 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2007 |
| File date | 07/03/17 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2007 mercury milan. The contact stated that the passenger side dashboard was cracked and there was a deep split where the air bag was located. The contact received notification of nhtsa campaign number: 17v024000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact was taken to tasca automotive group (1300 pontiac ave, cranston, ri 02920, (800) 788-2114), but the part was not available for the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 85,000. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | 85000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NORTH PROVIDENCE, RI |
| VIN pattern | 3MEHM08Z57RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |