| Issue ID | 1303537 |
| Internal NHTSA # | 10891552 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2007 |
| File date | 29/07/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall, i received notice for safety recall 16s26 from ford motor company for my 07 mercury milan, i contacted my dealership and ford directly by phone to receive a rental since my car is not safe to drive myself, my 10 year old step son and 1month old daughter. This car is my primary vehicle and i'm not continuing to drive it due to risk of injury or death to my family, which i was told by [xxx] at ford motor co that its safe to drive, but this recall notice would not have come was the vehicle "safe" for my family to drive in. I have contacted my local news wnep 16 and the daily item, also tried my progressive insurance co and they all tell me ford should be covering a safe vehicle for me till the fix takes place, which as advised by [xxx] at ford could be awhile till the parts and letter for service are ready. Please if anyone could help me i would appreciate it, i don't want to risk my family's life to drive my car and with an infant i am in need of my car. My name is [xxx] and can be reached by phone at [xxx], thank you. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NORTHUMBERLAND, PA |
| VIN pattern | 3MEHM08Z27RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |