| Issue ID | 816773 |
| Internal NHTSA # | 10355789 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2006 |
| File date | 14/03/10 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2006 mercury milan. The contact stated that she was unable to lock the driver's side door with the remote. She could unlock the door but she had to lock it manually. In september 2010, the passenger side door would not lock and the passenger could not open the door using the handle to get out. She was able to open it from the outside. The vehicle was taken to an authorized dealership where the contact was informed that the handles and door locks needed to be replaced. The contact called the manufacturer who offered to assist with 10% of the repair costs. The current mileage was approximately 51,000. The failure mileage was approximately 45,000. |
| Vehicle Mileage at Failure | 45000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | LAWRENCEBURG, IN |
| VIN pattern | 3MEFM08106RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |