| Issue ID | 768066 |
| Internal NHTSA # | 10312430 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MILAN |
| Model Year | 2006 |
| File date | 20/02/10 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | The key to my mercury milan will not come out of the ignition. I take very good care of my cars, and one day i was simply unable to get the key out after parking. I called my husband, and upon his suggestion i tried turning the key on and off (gently), shifting in and out of park, and turning the steering wheel, etc., but to no success. As the locking mechanism (fob) is actually on the key, i had no way of locking the vehicle which is a big safety issue on a university campus at night. The dealership is not open yet, but i will take it in on monday. Until then, i am left with a car that cannot be locked without an extra key, and if someone breaks into my vehicle they need only to turn the key and drive away. This is enormously unnerving to me and my family. |
| Vehicle Mileage at Failure | 59260 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NASHVILLE, TN |
| VIN pattern | 3MEHM07Z96RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |