| Issue ID | 1397563 |
| Internal NHTSA # | 11012924 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN HYBRID |
| Model Year | 2010 |
| File date | 02/08/17 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | The car was inside an attached garage with children buckled into their carseats. My husband was in the driver seat. I was standing outside the car waving bye to the kids. When my husband started the car, we heard an odd sound, then saw smoke and flame coming from between the carseats. We got the kids out, and i called 911 while my husband popped the trunk and put the garden hose on the flames. The hybrid battery was on fire. When firefighters arrived, they sprayed fire retardant foam on the car and pushed it out of the garage. The fire burned through the back seat on the passenger side. The carseat my son had been sitting in was burned through as well. |
| Vehicle Mileage at Failure | 97000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WEST CHESTER, OH |
| VIN pattern | 3MEDM0L38ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |