| Issue ID | 1076148 |
| Internal NHTSA # | 10598088 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN HYBRID |
| Model Year | 2010 |
| File date | 20/04/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | While driving on freeway, warning light came on to have power steering serviced. No problem steering the car at that time, but after stopping and turning off engine, the power assist had been disabled and i could not steer the car. Managed to get it to a dealer in senaca falls, ny, who reset the system, but could not find cause and he refused to charge me for the work, as i was traveling across state and he did not want liability if something happened. I am concerned about defect in steering and the risk that this could happen to me while driving. *js |
| Vehicle Mileage at Failure | 35000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WESTLAKE, OH |
| VIN pattern | 3MEDM0L37ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |