| Issue ID | 1529704 |
| Internal NHTSA # | 11170170 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN HYBRID |
| Model Year | 2010 |
| File date | 08/01/19 |
| Component | HYBRID PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2010 mercury milan hybrid. After the contact charged his electrically operated vehicle, it would not operate in hybrid mode. The contact followed the directions in the owner's manual, but the hybrid mode remained non-functional. There were no warning indicators illuminated. The vehicle was taken to sheehy ford (901 n frederick ave, gaithersburg, md 20879, (301) 358-4443) to be repaired. The cause of the failure was not disclosed. The manufacturer was made aware of the failure and did not assist. The failure mileage was 43,000. *tt consumer stated dealer and manufacturer did not know how to come up with a solution. Consumer claims the airbag and the storage caused the hybrid failure.*jb |
| Vehicle Mileage at Failure | 43000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | NORTH POTOMAC, MD |
| VIN pattern | 3MEDM0L34ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 01/06/09 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | BENSON LINCOLN MLROOM |
| Dealer's telephone number | 412-881-7000 |
| Dealer's city | PITTSBURGH |
| Dealer's state code | PA |
| Dealer's ZIP code | 15236 |