| Issue ID | 1143669 |
| Internal NHTSA # | 10668810 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MILAN HYBRID |
| Model Year | 2010 |
| File date | 01/12/14 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | Was alerted that my left rear passenger tail light on my 2010 mercury milan hybrid was abnormally bright and that brake light did not change illumination level. Took car to dealership and was informed that entire assembly was faulty and would need to be replaced for $600. I have an extended warranty, premiumcare ecp, and was told that this was not a warranty eligible item and is instead considered consumable because there are leds involved. There are no bulbs burned out, they are highly illuminated all the time due to a manufacturing defect. This is a safety issue, not a convenience issue. |
| Vehicle Mileage at Failure | 97000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ANN ARBOR, MI |
| VIN pattern | 3MEDM0L34ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |