| Issue ID | 1062886 |
| Internal NHTSA # | 10586286 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MARQUIS |
| Model Year | 2004 |
| File date | 08/03/10 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Lower intermediate steering shaft became corroded at center joint causing steering to bind and stick when steering wheel was released as the vehicle was exiting a turn. This required the driver to make a concerted effort to overcome the binding to return the wheels to a straight position. Part was replaced at local dealer. This is the same problem now on a recall for 2005 to 2011 mercury grand marquis' and my 2004 marquis shaft has the same part number as the recalled part on the 2005 to 2011 marquis'. Called ford customer service and ford will not replace and refund the repair money on my vehicle. As this is the same part and safety issue for the 2005 to 2011 and also affects other mercury's prior to 2004, ford should be required to extend this recall for all affected vehicles. Nhtsa campaign number 13v385000. |
| Vehicle Mileage at Failure | 88408 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ARLINGTON HEIGHTS, IL |
| VIN pattern | 2MEHM75W34XXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |